Please go to the Northstar Season Pass and Ticket office in the Northstar Village or to the True North at The Ritz-Carlton, present a photo ID, and we'll print your pass. Whenever possible, stop by the ticket office the day before you go skiing to avoid morning delays. If time permits, please call the Epic Pass Service Center at 970-754-0005 and a new pass will be mailed, or contact a pass agent via Live Chat at EpicPass.com to have a new pass issued.
If you purchased your pass in advance online, you have the option to use Mobile Pass through the My Epic app rather than a season pass hard card. This allows you to go straight to the lift using your phone as your pass. Please visit https://www.epicpass.com/app.aspx for more information about how to activate and use your Mobile Pass.